network design

What should you include in your hybrid work policy?

In 2020, many companies were forced to adopt remote work arrangements because of the pandemic. However, this year, some companies are shifting to a hybrid work model wherein employees can split their work week between the office and another location. Apple, for example, is expecting all of its employees to report to the office three days a week. On the other hand, Google is adopting a similar 3-day office work arrangement for most of its staff but is permitting the rest to continue working remotely.  If your company is also adopting a hybrid work setup, you should create a hybrid work policy first.  What is a hybrid work policy? A hybrid work policy details the rules and guidelines for how much flexibility employees have when it comes to telecommuting and having to report to the office. This policy helps them navigate this new way of working. For a hybrid work arrangement to become successful, there must be trust. Employers need to trust that employees are actually working (and not lollygagging), and employees need to trust that their employers will give them the support they need in this new arrangement, too. A hybrid work policy helps maintain that trust by clarifying

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The 5 most dangerous types of phishing attacks and how to protect against them

Have you ever received an email asking you to click on a link to reactivate your online banking account because of a suspected fraudulent activity? Or have you ever gotten a text or phone call saying you owe money to a government agency? If you answered yes to any of these questions, you might have come across a phishing scam. What is phishing? Phishing is a type of cyberattack wherein cybercriminals trick unsuspecting users into disclosing personal and financial information, such as names, email addresses, passwords, and credit card data. They do this by posing as legitimate companies or someone the recipient might trust.  Phishing was the most common cyberattack in 2020, with 241,324 incidents recorded — more than double the number reported in 2019. The fact that cybercriminals have been exploiting the COVID-19 pandemic to victimise more people is making things worse. To mitigate the risk of falling victim to phishing attacks, you must know what you’re up against. Here are the most dangerous types of phishing attacks you must watch out for, and how you can defend against them: 1. Deceptive phishing In this scheme, cybercriminals use emails to impersonate a trusted organisation to steal sensitive information. These

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antivirus software

Why traditional antivirus software is no longer enough, and why you need EDR

The days of relying solely on antivirus software are long gone. Today, cybercriminals have a wide range of attacks in their arsenal, from denial-of-service to ransomware attacks. As cybercrime continues to evolve, businesses need tougher security frameworks with multiple defenses.   With endpoint detection and response (EDR) tools, users can put up extra layers of data security, as these solutions offer a faster, more comprehensive, and proactive way of dealing with threats. We explore the benefits of EDR tools below, and why traditional antivirus programs are simply not enough. Why are traditional antivirus software insufficient? There are several reasons why traditional antivirus software alone is not enough. Cybercrime is an ever-growing threat According to the latest statistics from the Australian Cyber Security Centre, a cybercrime report is made every 8 minutes, with incidents up by nearly 13% from the previous financial year. Malicious attacks show no signs of slowing, with stakes even higher in the wake of COVID-19 and increased telecommuting. It’s therefore crucial to have safeguards that are capable of keeping up to date with the latest malware variants. The AV-Institute reportedly registers 450,000 new viruses daily, with only 30% of these being ‘known’ malware. Traditional antivirus software is simply

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Antivirus vs. anti-spam, and why your SMB needs both

In today’s increasingly connected world, it’s never a good idea to use unprotected and unsecure electronic devices. Cybercriminals can exploit any vulnerable device, such as laptops, tablets, or smartphones, to compromise your company network and steal sensitive data. With malicious or criminal attacks being the leading source of data breaches in the first half of 2021, it’s crucial that your small- or mid-sized business (SMB) in Perth stays on top of cybersecurity. Two basic yet indispensable IT security solutions that can help keep your endpoint devices secure are antivirus and anti-spam software. What is an antivirus? A virus is a type of malicious code or program designed to replicate and spread itself among files and devices without the user’s knowledge or consent. It usually causes damage to some aspect of a device’s or network’s operation, such as deleting or corrupting data or modifying system settings. Viruses typically spread through downloads, either from harmful websites or email attachments, but they can also be passed on from trustworthy users or devices that have been unknowingly infected. Sometimes, it may not be immediately clear when a device has been infected. All you have to remember is that malware like viruses are known to

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datacenter servers technician

Choosing the right “as a service” cloud model for your business

There are several types of “as a service” cloud models in the market, so it can be confusing which one will best serve your business. “As a service” models are basically IT components that third-party IT providers offer as a full service. These components aren’t single items or equipment, rather complete sets of tools that you can plug into your IT system.   For example, a cybersecurity-as-a-service offering may comprise antivirus software, firewalls, antimalware tools, email scanners, and more. It may also include intrusion detection and prevention systems. These provisions are called “services” because your IT provider is also tasked with integration, support, and even training, aside from access to the software itself. What are the different “as a service” cloud models? The three core “as a service” cloud models are the following: Software-as-a-Service Software-as-a-Service (SaaS) is the most basic of the three “as a service” cloud models. In a SaaS model, you essentially subscribe to use a software, and your SaaS provider hosts the software on their infrastructure for your use. Data storage is also typically left to your SaaS provider.   In this arrangement, you are not responsible for applying updates to the software and making sure there’s

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lower operating costs

Leveraging technology to lower operating costs

Business is all about managing costs; for a company’s income to be sustainable, the expenses must not exceed the revenue. This entails keeping costs as low as possible while trying to maximise earnings. It’s a delicate balancing act, especially in competitive industries where the market has a strong influence on the price of goods and services.   These days, technology plays a key role in managing costs. It’s a great way to improve operational efficiency, which translates into reduced losses, fewer errors, and improved spending. What technologies can small businesses use? Cutting edge technology was once too expensive for small- and medium-sized businesses (SMBs), but today, it’s more affordable, more accessible, and easier to maintain than ever. This is thanks to managed IT services providers (MSPs) that provide scalable technology solutions for budgets of all sizes. Some of the solutions they provide are: Managed cybersecurity services Cybercriminals are always looking for ways to exploit weaknesses in IT systems. This is a bane to small businesses because it requires them to expend a lot of effort and resources just to keep cyberthreats at bay. The problem is that cybersecurity management is a job for a whole team, but most small companies

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