IT Support & Managed It Services Perth

Device management (Intune & Autopilot)

IT Support & Managed It Services Perth

Modern Management Solutions

Austin Technology specialises in modern device management solutions, leveraging the capabilities of Microsoft Intune and Autopilot. In the ever-evolving digital landscape, efficient and secure management of end-user devices is crucial for organisations. With our expertise in Microsoft’s device management technologies, we empower businesses to streamline their device management processes, enhance productivity and protect their data.

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Managed IT Services Perth

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IT Support & Managed It Services Perth


Managed IT Services Perth

Device Management Tools

Microsoft Intune

Microsoft Intune offers comprehensive device management capabilities, enabling organisations to effectively manage their devices and ensure security and compliance. With Intune, businesses can deploy applications, configure security policies and manage devices across various platforms. Intune empowers organisations embracing bring-your-own-device (BYOD) policies, as it allows for application deployment without joining devices to a domain. This flexibility gives employees the freedom to work on their preferred devices while enabling IT teams to maintain control over software versions, licensing, security and central access.

Intune simplifies device administration and strengthens security by providing centralised management for device configuration and policies. IT administrators can establish consistent settings, enforce password requirements, implement encryption policies, manage access controls and ensure proper application installations. The ability to manage devices without requiring them to be fully joined to a domain enhances agility and enables organisations to adapt to modern work environments. By leveraging Microsoft Intune, businesses can streamline device management, improve productivity and maintain the necessary security and compliance standards.

Microsoft Autopilot

Microsoft Autopilot offers a streamlined deployment process, eliminating manual setup and configuration of devices. With zero-touch deployment, users can unbox their devices, connect to the internet and sign in with their credentials, while Autopilot takes care of device configuration and application installations. This self-service approach improves the user experience, enabling employees to start working faster and reducing their dependency on IT support.

Autopilot simplifies IT management by providing a centralised and cloud-based solution. IT administrators can define policies, enforce security measures and push software updates remotely through the Microsoft Endpoint Manager portal. The integration with tools like Microsoft Intune allows for comprehensive device management from a single console. Autopilot enhances security and compliance by applying predefined security configurations during device setup, ensuring devices are protected from potential threats and helping organisations maintain compliance standards.

Ready to optimise your device management processes? Contact us today to discuss your device management needs and discover how Austin Technology can help your business achieve greater efficiency, productivity and data security.

IT Support & Managed


IT Support & Managed It Services Perth


Managed IT Services Perth
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Questions & Answers


Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.

Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.

Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.

Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.

There are several benefits to using an MSP, including:

  • Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
  • Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
  • Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
  • Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
  • Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.

Cybersecurity is more important than ever. In today’s digital age, cyber threats are increasing in frequency and sophistication. Cyber attacks can cause significant damage to businesses, including financial loss, reputational damage and legal liability. Businesses need to take proactive measures to protect their networks, systems and data from cyber threats, such as implementing strong passwords, using encryption, regularly updating software and providing employee training on cybersecurity best practices. Additionally, businesses should consider working with a managed service provider that specialises in cybersecurity to help protect against cyber threats.

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