How can I have my own IT support department without having to hire IT staff? Do it with IT Outsourcing.
Do you need Level 1 and 2 support? Do you need someone to look after your IT infrastructure? Austin Technology’s Managed Services can make this happen and at a fraction of the cost.
When one of your staff has a question or needs help with a program or IT device, they should have immediate access to technical support. If your computer is causing you grief, who will be there to support it? IT Outsourcing is leveraging a whole team of technical staff at a fraction of hiring them yourselves. We have streamlined processes, best practices and technologies which will empower your business with unparalleled IT Support.
Managed Services is a partnership, providing 24/7 support to all IT related issues and inquiries. Austin Technology have invested in the best technologies available in order to address IT user problems remotely. This means that instead of having to call in to schedule an onsite visit with one of our engineers, our engineers can quickly assist your users remotely.
Benefits of Outsourcing your IT to Austin Technology:
- Significantly improve overall system reliability and performance
- Dedicated account manager
- Dedicated help desk
- Fixed predictable monthly fee
- Much more cost-effective than hiring an “IT Guy”
- Predictable network and system management costs
- Decrease total cost of technology
- Dramatically decrease network downtime
- Improved security
- Protection of your IT investment
- Increased productivity