IT Support & Managed It Services Perth

Microsoft Teams Calling

IT Support & Managed It Services Perth

Microsoft Teams Calling

Effective communication is the cornerstone of successful organisations. The days of relying solely on email or traditional phone calls are long gone. With Microsoft Teams, you can bring all your communication tools together in one place.

So, what exactly is Unified Communication? It’s a concept that combines various modes of communication, such as instant messaging, voice calls, video conferencing and file sharing, into a single integrated platform. Microsoft Teams embodies this concept perfectly, offering a comprehensive suite of tools to streamline your communication needs.

Answers to Your Questions


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IT Support & Managed It Services Perth


Managed IT Services Perth

Why Microsoft Teams is a Game-changer


Say goodbye to long email threads and hello to quick, real-time conversations. With Teams’ chat functionality, you can have instant messaging conversations with individuals or groups. Share ideas, discuss projects and keep everyone in the loop with ease.

Video Conferencing

In-person meetings aren’t always feasible, especially when your team is spread across different locations. Microsoft Teams’ video conferencing capabilities bridge that gap. Host virtual meetings with crystal-clear audio and high-definition video, bringing your team together for productive discussions and presentations.

File Sharing and Collaboration

Collaborating on documents is effortless with Teams. Share files, co-author documents in real-time and provide feedback, all within the platform. No more version control issues or countless email attachments—simply work together seamlessly.

Integration with Microsoft Tools

If your business already utilises Office 365, SharePoint or OneDrive, Teams integrates seamlessly with these tools. Access files stored in SharePoint or OneDrive directly within Teams, enhancing your collaboration experience. Leverage the power of familiar Microsoft applications while enjoying the benefits of unified communication.

Mobility and Flexibility

Stay connected wherever you go. Teams offers mobile apps that allow you to communicate and collaborate from your smartphone or tablet. Join meetings, respond to messages and access important files on the go, ensuring you never miss a beat.

Enhanced Security

Protecting your sensitive data is crucial, and Teams takes security seriously. Enjoy peace of mind with features like data encryption, multi-factor authentication and compliance standards. You have control over who can access your conversations and meetings, ensuring confidentiality and privacy.

Third-Party Integrations

Teams isn’t limited to just Microsoft applications. It integrates with a wide range of popular business tools, such as project management software, customer relationship management systems, and more. Customise your Teams experience to fit your unique business needs.

Unified Communication with Microsoft Teams empowers your team to work smarter, collaborate effectively, and achieve more. Experience seamless communication and productivity like never before.

Ready to transform the way you communicate? Contact us today to learn more about how we can help you implement Microsoft Teams and unlock the full potential of Unified Communication for your business.

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IT Support & Managed It Services Perth


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Questions & Answers


Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.

Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.

Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.

Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.

There are several benefits to using an MSP, including:

  • Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
  • Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
  • Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
  • Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
  • Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.

Cybersecurity is more important than ever. In today’s digital age, cyber threats are increasing in frequency and sophistication. Cyber attacks can cause significant damage to businesses, including financial loss, reputational damage and legal liability. Businesses need to take proactive measures to protect their networks, systems and data from cyber threats, such as implementing strong passwords, using encryption, regularly updating software and providing employee training on cybersecurity best practices. Additionally, businesses should consider working with a managed service provider that specialises in cybersecurity to help protect against cyber threats.

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