IT Support & Managed
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Questions & Answers
FAQs
Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.
Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.
There are several benefits to using an MSP, including:
- Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
- Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
- Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
- Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
- Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
Cybersecurity is more important than ever. In today’s digital age, cyber threats are increasing in frequency and sophistication. Cyber attacks can cause significant damage to businesses, including financial loss, reputational damage and legal liability. Businesses need to take proactive measures to protect their networks, systems and data from cyber threats, such as implementing strong passwords, using encryption, regularly updating software and providing employee training on cybersecurity best practices. Additionally, businesses should consider working with a managed service provider that specialises in cybersecurity to help protect against cyber threats.