IT Support & Managed IT Services Perth

RELIABLE & SECURE IT

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Unlimited Support

Never be left in the dark

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99.9% Uptime

Improve productivity

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SECURITY FIRST

Safe & Protected 24/7

4.9/5 From 77 Reviews
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REAL LIVE RESULTS:
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100% Uptime for all
clients in last 24 hours

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“Thanks for restoring our servers
after cyber attack” Healthcare Provider

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“Quick turnaround service
and quality services

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“Saved us from
a cyber attack...

TRUSTED BY 300+ PERTH BUSINESSES

Austin Team
IT Support & Managed

Are you getting the IT service you deserve? 

At Austin Technology, we’ve built Perth’s leading Managed IT support team. With the latest technology and a proactive approach to IT management, we’ll keep your business secure while helping you grow.
IT Support & Managed

YOUR LOCAL MANAGED IT SERVICES

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IT Support

Skip the high costs of hiring in-house IT staff. Get unlimited, all-inclusive managed IT from Perth’s leading IT support company.

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Cloud Services

Access your data and services anytime, anywhere. Our cloud services ensure reliability with a 99.9% uptime guarantee.

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Microsoft 365

We’ll migrate your business to Microsoft Office 365 to create a more productive, flexible and secure business.

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IT Solutions

From hardware and licensing to IT security, we’ll update your IT infrastructure to meet the demands of your business.

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Cybersecurity

Protect your business from internal and external cyberattacks. Our security service monitors your network 24/7 to eliminate potential threats as they occur.

Client’s Testimonials

Read Our Customer Reviews

Merry Korri
Read More
Speedy response and fix, always a pleasure to deal with Sarita.
Dave Combs
Read More
Dealt with swiftly and efficiently as always Many thanks
Wilson Maake
Read More
IT's finest work up to date, so great and brilliant! thanks IT
Mama Djire
Read More
Quick and spent time explaining how to use
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84.3
From 4,438 Reviews

Net CSAT Score

Here at Austin Technologies we have achieved a remarkable high Net CSAT score. This score is a testament to the company’s commitment to providing top-notch customer service and delivering exceptional value to its customers. The Net CSAT score is an essential metric that measures customer satisfaction, and it is crucial for any IT business. With this achievement, Austin Technologies has demonstrated that it is one of the best in the industry when it comes to customer satisfaction.
IT Support & Managed

How we help

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Why choose Austin Technology?

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Technical knowledge

Our team of experts are fully certified and qualified in various areas of IT. We are constantly training to ensure your business receives the highest security & best IT practices.

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A business partnership

We look at ways to streamline your business operations so you can become more productive and profitable. Just like a good partner should.

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24/7 unlimited IT support

Should you experience an IT issue, it’s good to know you always have a team of experts on call. No waiting and minimal downtime.

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Future-proof your business

The threat of cyberattacks is real and increasing. It’s vital for businesses to partner with an IT company that understands these threats and is proactive about preventing an attack from occurring.

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Local service

We’re a Perth-based business with a world-class team of technicians and engineers. If you’re a local business, you can expect first-class service.

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Microsoft Silver Solutions Partner

Our ability to deliver exceptional IT solutions using Microsoft Cloud has seen us recognised as a Silver Solutions Partner of Microsoft.

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Communication

We ensure fast response times and proactive IT solutions. Our dedicated team is always on call to help you resolve any issue. 

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Complete IT service

IT covers a broad range of products and services. Having an experienced and diverse team of experts allows us to deliver a complete IT service. One phone call for all your IT requirements.

IT Support & Managed It Services Perth

FEATURES // WHY US

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Complete IT service

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Proactive IT solutions

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24/7 support

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Manageable monthly fee
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Cybersecurity compliant
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Microsoft Solutions Partner

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Rapid response times

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Your own team of experts

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Tested IT solutions

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Local Perth business

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Unlimited IT requests

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Transparent pricing
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Committed to growing with you
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300+ Clients Australia wide

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10+ years in the industry
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Industry Framework Aligned

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Highly Experienced & Certified technical Team

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Cost savings through strong buying power

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IT Support & Managed It Services Perth

Industries we Specialise in

We work with a variety of industries from mining to medicine to not-for-profit. Each industry faces unique challenges which require custom IT solutions. Our team is well-equipped to manage and deliver specific IT services to enhance your company’s security, connect your workplace and improve productivity.

Some of the industries we specialise in include:

With the right IT solutions, businesses can automate tedious tasks, streamline processes and improve communication.

Engaging an IT company will help businesses in the engineering industry access the latest technology and deliver better products and services.
IT can help improve the quality of patient care and take care of tedious time-consuming tasks, allowing medical staff to focus on more important jobs.
We can implement custom software solutions to improve staff collaboration and manage operations like fundraising campaigns.
IT plays a crucial role in the mining industry using technology to help optimise production and increase efficiency.

Protecting your business and client’s financial information is paramount for every accounting firm. IT provides the cybersecurity solutions you need.

IT can help you advance your business without added costs. Embracing technology will ensure you don’t get left behind.

Our Process

3 Steps to Secure & Reliable IT Management

Step 1
Contact Us

If you’re a new business or not happy with your current IT management, book a free, no obligation consultation.

Step 2
We’ll Listen
Tell us about your business, your goals and your struggles. We want to know everything before we create an IT strategy.
Step 3
Put Plans
Into Action

We’ll help you become a more productive and profitable business using the latest IT technology and tools.

Powered by
leading partners

Case Study

CLIENT RESULTS:

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GLOBAL CARDIOLOGY

Created a private cloud strategy which would house 9 virtual servers.

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FORTUNA FINANCIAL

Within Austin Technology’s private cloud we spooled up the virtual servers.

Austin Team
Contact Us

Question?

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FAQs

FAQs

Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.
Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.

Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.

Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.

There are several benefits to using an MSP, including:

  • Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
  • Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
  • Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
  • Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
  • Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.

Cybersecurity is more important than ever. In today’s digital age, cyber threats are increasing in frequency and sophistication. Cyber attacks can cause significant damage to businesses, including financial loss, reputational damage and legal liability. Businesses need to take proactive measures to protect their networks, systems and data from cyber threats, such as implementing strong passwords, using encryption, regularly updating software and providing employee training on cybersecurity best practices. Additionally, businesses should consider working with a managed service provider that specialises in cybersecurity to help protect against cyber threats.

Meet the team

About Austin
Technology

Austin Technology is a dedicated Managed IT Service Provider with a strong focus on cybersecurity. We help Australian businesses implement IT solutions designed to improve business operations while offering protection against cyberattacks. Our objective has always been the same: we handle your IT, so you can focus solely on your business. 

Our range of leading IT services empowers organisations to grow, be more productive and communicate better. Whether your workers are in the office or working remotely, we can connect and protect your business. 

When you partner with us, we’ll design an IT strategy around your business. We proactively monitor your IT to prevent potential cyberattacks and will continuously source the latest technology to keep you ahead of the competition. Partnering with Austin Technology will give your business the best opportunity to grow and succeed.

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Austin Team
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