- Leading IT Support & Managed IT Services Perth CloudTango '24
- 4.9 / 5 Rating from 300+ Leading Companies
thyssenkrupp Industrial Solutions
Motor Trade Association of WA
Western Green Energy Hub Pty Ltd
Label Makers Pty Ltd
Pilbara Construction Pty Ltd
Nobel Group
Curtis Electrical
Advanced Traffic Management
Optimus Real Estate
Fortuna Financial
Civil Assist Australia
Pretec Consultants
Benchmark Hydraulics and Civil
Alkira Care Services
Schnits Frozen Foods International
OGS Global
Web Key IT
Bassendean Total Health Care / AMA (WA) Council
Oxford Uniforms
- LIVE 24H "Saved us from cyber attack right now"
- LIVE 24H "Quick turnaround. High quality"
- LIVE 24H 100% Uptime All Clients
- Leading IT Support & Managed IT Services Perth CloudTango '24
Reliable & Secure IT
Chris Wade
Senior Solutions Engineer
Are you getting the IT service you deserve?
At Austin Technology, we’ve built Perth’s leading Managed IT support team. With the latest technology and a proactive approach to IT management, we’ll keep your business secure while helping you grow.
- How reliable is your IT support?
- Is cybersecurity a priority?
- Do you have an IT emergency plan?
Net CSAT Score
Here at Austin Technologies we have achieved a remarkable high Net CSAT score. This score is a testament to the company’s commitment to providing top-notch customer service and delivering exceptional value to its customers. The Net CSAT score is an essential metric that measures customer satisfaction, and it is crucial for any IT business. With this achievement, Austin Technologies has demonstrated that it is one of the best in the industry when it comes to customer satisfaction.
* Net CSAT Score is calculated by subtracting the percentage of dissatisfied customers from the percentage of satisfied ones. It measures overall customer satisfaction with a product or service
Austin Technology have provided us extreme confidence in stabilising our networks, systems and in the delivery of IT support. With their consistent availability to assist us when or where we experience issues, we know that the service level will always be exceptional as we expect when its most required. This is how we distinguish a good business partner from an exceptional business partner. Austin Technology has proven to be an exceptional business partner to MTA and we value their proactive approach to our technical and system requirements.
Brett Parker
Austin Technology have been working with me for the past 2 years regarding IT solutions, to assist and develop our growth across multiple branch locations within WA. Great service delivery in all areas including specific hardware supply for our planning depart, web design, VoIP systems and an offsite backup solution that actually works. These guys do it all, and do it well. Great to work with.
Mark Rossi
Austin Technology has provided Pretec Consultants with professional sales & support in all our technology needs. We have no hesitation in recommending their services.
Peter Ng
Austin Technology have meticulously supported my practice now for two years; for years I maintained our large network but now they do it all – backups, updates, data monitoring, set-ups, security, day-to-day issues of ANY kind, from the tiniest annoyances, to big ticket issues: remotely, on-site if needed, in-hours, after-hours – a great team, & thoroughly professional service which I most highly recommend.
Dr Stephen Wilson
Working with Austin and his team at Austin Technology we have found a highly competent and cost effective solution to our IT needs. Austin Technology has helped us upgrade our IT infrastructure with minimal disruption to our day to day operation, and has provided ongoing support in a timely efficient manner. We look forward to continuing our business relationship with Austin Technology and would recommend them to anyone looking to outsource their IT support.
David Jones
The Team at Schnits Frozen Foods International in Bibra Lake has been dealing with Austin Huang and his support crew at Austin Technology for a little over two years and we have found them to be reliable and efficient when faced with day to day service issues with regards to our IT systems. They respond to either call outs or fault diagnosis in a timely manner.
Keep up the good work AT!
Mark Alexander
Austin Technology has been our trusted IT Partner since 2013, they look after all the maintenance of our computer systems, including our servers, stand-alone PC’s, offsite back up’s in addition to all our hardware procurement needs. In August 2015 as part of our long term IT strategy they deployed a new Remote Desktop Services environment into the business that has vastly improved the productivity of our hard working staff.
They acknowledge all our requests for support and complete tasks in a speedy manner. Their support staff are easy to talk to and take all our requests seriously and fit in with our work requirements.
I am happy to recommend them for your IT servicing and hardware needs.
Domenic Fulco
We have found Austin technology to be very supportive and assist when and where required. They are very well versed in what hardware or systems are required to best suit your needs and requirements. When we made the choice to migrate to cloud services, Austin technology were there to provide advice, guidance and make the transition seamless. The response time and attentive service standards avoid timely delays when issues do arise. I would happily recommend them as your IT service provider.
Paul Ellenberg
Austin Technology has delivered exceptional quality service, handling all our IT issues and remaining flexible with how we operate by working through the changes we go through as our company develops and grows. Would highly recommend to other businesses
Yi-Choong Liew
Austin Technology provide quick turnaround service and quality support. This support is critical to our operations. Austin Technology service is the best in Perth with competitive rates
Ben Riley
How We Help
- Modernise IT infrastructure for better security and streamlined operations
- Use cloud tech for productivity, data security, and connectivity
- Manage IT so you can focus on your business
- Develop and test real-world IT strategies
- Bespoke IT solutions for efficiency
- Collaborate with in-house IT for cost-saving solutions
- Transition to Microsoft 365 for flexibility and security
Jamie Webb
Technical Engineer
Why choose Austin Technology?
Technical knowledge
Our team of experts are fully certified and qualified in various areas of IT. We are constantly training to ensure your business receives the highest security & best IT practices.
A business partnership
We look at ways to streamline your business operations so you can become more productive and profitable. Just like a good partner should.
24/7 unlimited IT support
Should you experience an IT issue, it’s good to know you always have a team of experts on call. No waiting and minimal downtime.
Future-proof your business
The threat of cyberattacks is real and increasing. It’s vital for businesses to partner with an IT company that understands these threats and is proactive about preventing an attack from occurring.
Local service
We’re a Perth-based business with a world-class team of technicians and engineers. If you’re a local business, you can expect first-class service.
Microsoft Solutions Partner
Our ability to deliver exceptional IT solutions using Microsoft Cloud has seen us recognised as a Silver Solutions Partner of Microsoft.
Communication
We ensure fast response times and proactive IT solutions. Our dedicated team is always on call to help you resolve any issue.
Complete IT service
IT covers a broad range of products and services. Having an experienced and diverse team of experts allows us to deliver a complete IT service. One phone call for all your IT requirements.
Krishna Moothoo
Support Engineer
Our Process
If you’re a new business or not happy with your current IT management, book a free, no obligation consultation.
We’ll help you become a more productive and profitable business using the latest IT technology and tools.
Case Study
CLIENT RESULTS
GLOBAL CARDIOLOGY
Created a private cloud strategy which would house 9 virtual servers.
FORTUNA FINANCIAL
Within Austin Technology’s private cloud we spooled up the virtual servers.
Austin Huang
Managing Director