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IT Support & Managed IT Services Perth

Meet Our Team

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Austin Huang

MANAGING DIRECTOR

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Chris Wade

TECHNICAL LEAD

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Brady Hough

SECURITY & NETWORK ENGINEER

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Rohan Portman

SERVICE MANAGER

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Gregory Ashley

BUSINESS DEVELOPMENT MANAGER

Max Kim

SALES SUPPORT

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Krishna Moothoo

SYSTEMS & NETWORK ENGINEER

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Dev Sandhu

SYSTEMS & NETWORK ENGINEER

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Nick Klymenko

SYSTEMS ENGINEER

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Jamie Webb

SYSTEMS ENGINEER

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Harman Kaur

SERVICE ENGINEER

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Harmeet Kaur

SERVICE ENGINEER

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Sue Lian

SERVICE SUPPORT

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Sachila Wickramasooriya

SERVICE SUPPORT

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Nicholas Kirk

CONSULTANT

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Marshall Jayathilake

CONSULTANT

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Justin Rodrigues

SERVICE SUPPORT

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Ming Ho

SERVICE SUPPORT

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Anoop Alias

SYSTEMS ADMINISTRATOR

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Glen Guan

PROCUREMENT MANAGER

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Vivek Gupta

DEVELOPER

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Adrian Stead

ACCOUNTS

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IT Support & Managed IT Services Perth

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Questions & Answers

FAQs

Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.

Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.

Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.

Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.

There are several benefits to using an MSP, including:

  • Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
  • Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
  • Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
  • Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
  • Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
Cybersecurity is crucial in safeguarding businesses against the soaring rate of digital threats. Effective cybersecurity measures like data encryption, regular software updates and comprehensive staff training can prevent financial losses, protect business reputation and mitigate legal risks. Partnering with a specialised managed service provider for your cybersecurity further enhances protection and resilience against these cyber threats.
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