IT Support & Managed It Services Perth

Prepaid IT Support Perth

improve business efficiency with low capital expenditure

Getting Started On Prepaid Block Hours Is Easy, No Fixed Term Contracts, Use Your Hours On Our Support Services At Any Time.

Austin Technology’s IT support services are highly flexible and allow for pay as you go or pre-paid block hours. We provide skilled IT support in Perth for desktops, servers, network and other equipment. Our highly experienced engineers resolve issues quickly minimising downtime and improving productivity.

Answers to Your Questions


Managed IT Services Perth

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IT Support & Managed It Services Perth


Managed IT Services Perth

Business Support Benefits

  • Highly flexible – Pay-as-you-go access to fast IT support
  • There are no contracts – start instantly!
  • Pre-paid time blocks are optional
  • We see your business as a long term partnership
  • Access to highly qualified technicians, engineers and system architects
  • Server Support
For every business

We can securely access your servers remotely and provide troubleshooting and problem solving. Most servers can be fixed remotely but onsite services are offered if issues cannot be resolved. Upon initial discovery of your server, we will run diagnostics tests, auditing of hardware and health and provide a detailed technical and execute reports of your servers.

  • Instant access to our Microsoft Certified professionals
  • Security check
  • Backup options
  • Installation & support for Active Directory Issues
  • Domain troubleshooting support
  • Secure remote access
  • Small Business Server & Microsoft Exchange Installation & Support
  • Desktop support
  • Simple to manage costs with pre-purchased support blocks in 25, 50 or 100 hours
  • 8/5 fast response support
  • Flexibility in how you spend your hours
  • Access to a diverse and highly skilled service team
  • Use hours on ad-hoc projects
  • Save money on prepaid blocks of time


Cost Effective

Much More Cost-Effective Than Hiring An “IT Guy”

IT Services Perth

Significantly Improve System Reliability And Performance


Protection Of Your IT Investment And Get ROI

IT Support & Managed


IT Support & Managed It Services Perth


Managed IT Services Perth
IT Support & Managed

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Questions & Answers


Here are some of the most common questions we get asked. If you’ve got a question that we haven’t answered, please feel free to contact us.

Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.

Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.

Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.

There are several benefits to using an MSP, including:

  • Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
  • Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
  • Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
  • Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
  • Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.

Cybersecurity is more important than ever. In today’s digital age, cyber threats are increasing in frequency and sophistication. Cyber attacks can cause significant damage to businesses, including financial loss, reputational damage and legal liability. Businesses need to take proactive measures to protect their networks, systems and data from cyber threats, such as implementing strong passwords, using encryption, regularly updating software and providing employee training on cybersecurity best practices. Additionally, businesses should consider working with a managed service provider that specialises in cybersecurity to help protect against cyber threats.

Austin Team
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