Outsourcing is the practice of hiring third-party providers for your company. Their task is to perform a variety of business functions and processes that are traditionally done in-house by your own employees and staff. One of the most common services outsourced by companies is IT. 

As reported by Statista, due to the impact of the Covid-19 pandemic, “spending on IT services is expected to amount to around 1.2 trillion U.S. dollars worldwide.” Despite the outsourcing trend, many businesses remain wary of working with third-party providers. The question remains — is outsourced IT worth the effort? Read on to learn more about the benefits of outsourcing your IT. 

 

Cost savings

When it comes to your business’s IT needs, you can choose to allocate a budget to training someone on your team who is already computer-literate. However, this person may not have the proper experience nor enough knowledge compared to an IT expert. And when they attend to IT concerns, this person may not be able to perform the job that they were originally employed for. 

Full-sized in-house IT teams can be expensive to run because technology tools aren’t cheap, not to mention the fact that IT expertise is expensive. It’s not a good idea to skimp on IT support either, as it can leave your business data vulnerable to loss or theft. 

Did you know? One of the top reasons companies outsource services is due to cost reduction. For companies that have limited resources but robust needs, outsourced IT services are an excellent alternative. Partnering with an IT managed services provider (MSP) will allow you run a full-scale IT system on a predictable and affordable monthly subscription basis.

Expert-level support

Partnering with an experienced MSP lets you work with IT experts who are on top of the latest developments in multiple IT fields. This allows you to utilize their expertise and enjoy quality support that your business needs. An effective managed IT support provider will be able to respond to IT issues promptly, reducing downtime and disruption in your business operations. This positions your business to get more work done with fewer interruptions.

Aside from expert-level support, outsourcing your IT can help your team free up internal resources so you can focus on other integral processes and key functions that can add more value to your business.

Improved security

According to the 2021 report by IBM and the Ponemon Institute, the cost of data breaches rose from $3.86 million to $4.24 million. Aside from the cost considerations, failing to protect your business from cyberattacks can hurt your relationships with your customers. For instance, several studies conclude that 49% of consumers increased patronage from a company because they trust it. On the other hand, 85% would stop engaging altogether if they have security concerns. 

Businesses need to stay one step ahead of threats as cybercrimes become more sophisticated. Working with an experienced IT support team like Austin Technology can give you the peace of mind in knowing that your business’s IT is always updated and secure.

It can be challenging to stay on top of the latest developments in the IT world. Aside from saving on the salaries of a full-time individual or a staff of an IT department, working with a team of It experts will ensure that the most appropriate systems are properly set up for your business.

More than cost-saving, outsourcing your IT is a strategic move for your business. Empower your business by partnering with Austin Technology’s proven team of IT professionals. Contact us today to learn more about our services and how we can help strengthen your IT!

By Austin

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