Author Archives: Austin

What should you include in your hybrid work policy?

In 2020, many companies were forced to adopt remote work arrangements because of the pandemic. However, this year, some companies are shifting to a hybrid work model wherein employees can split their work week between the office and another location. Apple, for example, is expecting all of its employees to report to the office three […]

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The 5 most dangerous types of phishing attacks and how to protect against them

Have you ever received an email asking you to click on a link to reactivate your online banking account because of a suspected fraudulent activity? Or have you ever gotten a text or phone call saying you owe money to a government agency? If you answered yes to any of these questions, you might have […]

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Why traditional antivirus software is no longer enough, and why you need EDR

The days of relying solely on antivirus software are long gone. Today, cybercriminals have a wide range of attacks in their arsenal, from denial-of-service to ransomware attacks. As cybercrime continues to evolve, businesses need tougher security frameworks with multiple defenses.   With endpoint detection and response (EDR) tools, users can put up extra layers of data […]

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Antivirus vs. anti-spam, and why your SMB needs both

In today’s increasingly connected world, it’s never a good idea to use unprotected and unsecure electronic devices. Cybercriminals can exploit any vulnerable device, such as laptops, tablets, or smartphones, to compromise your company network and steal sensitive data. With malicious or criminal attacks being the leading source of data breaches in the first half of […]

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Choosing the right “as a service” cloud model for your business

There are several types of “as a service” cloud models in the market, so it can be confusing which one will best serve your business. “As a service” models are basically IT components that third-party IT providers offer as a full service. These components aren’t single items or equipment, rather complete sets of tools that […]

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Leveraging technology to lower operating costs

Business is all about managing costs; for a company’s income to be sustainable, the expenses must not exceed the revenue. This entails keeping costs as low as possible while trying to maximise earnings. It’s a delicate balancing act, especially in competitive industries where the market has a strong influence on the price of goods and […]

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Benefits of managed backups over DIY backups

Data backups are a fact of life in business in Western Australia, but there are still many companies that do not seek professional help when it comes to implementing their backup strategies. This leads to bigger problems, such as weak backup policies and poor user education. Such problems are a common theme in companies that […]

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The hidden costs of bad IT

When used properly, IT is an impressive force multiplier. To illustrate, one AI-powered chatbot can address the most common concerns of countless customers, all without ever requiring sleep, lunch breaks, days off, or vacation time. When implemented properly, IT allows companies like yours to grow quickly in a short period of time. However, as with […]

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Dispelling three cybersecurity myths that hackers love

Because of how technical IT is, regular folk who lack expertise in this field can feel that they are at the mercy of both the hackers and the ones who fight the hackers. Additionally, lack of awareness and understanding makes people easily believe cybersecurity myths that can do more harm than they realise. If you’re […]

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